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The People Paradigm Webinar

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An Oxford University study suggests there is a 92% probability that retail salespeople will be disintermediated by technology within a decade. While the headlines around artificial intelligence, robotics, computer vision and big data platforms have a tendency to sensationalize the idea of technology conspiring to make the frontline retail employee obsolete, studies tell us that consumers are increasingly seeking social connection, personalization and community—the kind of community that only people can deliver. All of this means that the brands most likely to succeed in the future will be led by remarkable people served by technology, rather than the other way around.

Join us on May 2 to learn what retail’s leading brands are doing to solve the people paradigm and how they are reskilling and upskilling their frontline employees to thrive in an environment where human-machine collaboration delivers the most remarkable customer experiences.


Speaker details

Doug Stephens

Doug Stephens

Prior to founding Retail Prophet, Doug spent over 20 years in the retail industry holding senior international leadership roles. Today he is one of the world's most sought after speakers on the future of retail, regularly keynoting events for brands, retailers, trade associations and governments in countries around the globe. Doug is listed as one of retail's top global influencers by vend.com.

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Date: Thursday, May 2
Time: 2:00pm ET

Recording available post-event

Chad McIntosh

“In my 40 years of experience, this is probably the most innovative program I’ve put in place. Axonify is giving us the ability to educate associates, make them aware and demonstrate changes in behavior.”

CHAD MCINTOSH
VP, Loss Prevention & Rish Management, Bloomingdale's
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